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These instructions should assist in configuring your LG GDK to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.
Connection information | Description |
---|---|
Connection type | Serial Output: As the LG GDK sends SMDR information via a serial connection which is located on LG GDK unit itself. You will need to directly connect a serial cable from the LG GDK to the PC that NetPBX is installed and running on. |
Cable configuration | Null-modem/Crossover. |
The LG GDK by default has the SMDR output disabled. For the SMDR to be outputted you will need to speak to your LG GDK maintainer. They will need to enable SMDR logs for outgoing, incoming and abandoned calls.
Configuring TIM Enterprise
Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your LG GDK:
- Browse to TIM Enterprise as normal and login with your credentials.
- Click on the tab.
- Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'LG GDK'.
- Left-click on it and select .
- From the LG GDK from the PBX model list. settings tab select
- In the No connection required from the Connection method list. tab select
- Finally, click on the button.
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