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Introduction
The Phone bill report is primarily for use in situations where you need to produce a telephone bill for a client or group of clients, for example in a business centre, a hospital, or other organisation with a front-of-house function.
The result is a fully-fledged telephone bill - in the same style as one you'd expect to receive from a telephone company.
Understanding the Results
When selecting Web as the output format, this report will appear as above.
The Web format allows for complete flexibility when viewing any report. To view details of any filters or selection parameters used in creating this report, simply click on About this report at the top right of the page.
All headers are clickable allowing you re-arrange the report layout in seconds, to sort the calls in ascending or decending order based on the header clicked. The headers of this report are as follows:
| Header | Description |
|---|---|
| Date & Time | This column shows the date and time when the call was made. |
| Dialled number | The telephone number that was dialled. |
| Destination | This is the location name associated with the number dialled. Please note that any number can be customised with its own specific duration in the locations field of the Directory. |
| Duration | The duration field shows the total time spent on the call in hh:mm:ss format. |
| Cost | This is the total cost of the call. Please note that on multi-national sites the cost would normally be set to appear in local currency. |
| Subtotal | The subtotal cost of all outgoing calls for each user, made during the period covered by this bill excluding any local taxes. |
| Bill total | The total cost of all outgoing calls made during the period covered by this bill excluding any local taxes. |
| Tax (20.0%) | The amount of any local tax that applies to the bill. The tax rate is settable. |
| Total payable | The total amount payable, including any taxes. |
If you would like to go back and view any report for a larger section of the organisation, simply click on the appropriate link in the breadcrumb as shown below:
