Avaya IP Office v6+

These instructions should assist in configuring your Avaya IP Office to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.

Configuring your SMDR

Below you will find instructions on how to configure the SMDR output for the Avaya IP Office v6+.

To configure the Avaya IP Office to output SMDR you will need to progam the Avaya IP Office unit to send the SMDR data to the machine that TIM Plus is installed on. For you to do this, you will need access to the Avaya IP Office Manager application. Below you will find instructions on how to do this:

1. Select and login to your Avaya IP Office unit using the Avaya IP Office Manager.
2. On the left-hand side click on System and select your Avaya IP Office unit.
3. On the right-hand side click on the CDR/SMDR tab.
4. From the Output drop-down menu select SMDR only. The SMDR section will now become active at the bottom of the page.
5. In the IP Address field enter the IP address of the machine that TIM Plus is installed on.
6. In the TCP Port field enter the TCP port number that you want to send the SMDR data to. You can use any free TCP port, we would recommend starting from 9000 and increment it per Avaya IP Office unit that you are going to send SMDR data from to TIM Plus.
7. In the Records to Buffer increase the value to maximum available.
8. For Call Splitting for Diverts please check the box.
9. Now click on the OK button.
10. You now need to save and merge the configuration, for the settings to take affect.

Here is an example of the SMDR screen and how it should be configured:

Configuring TIM Plus

Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Avaya IP Office v6:

1. Browse to TIM Plus as normal and login with your credentials.
2. Click on the Directory tab.
3. Click on the site configured during the setup wizard and click Propertiesor create a new site and click Properties.

4. Within the Site Properties window, select Avaya IP Office 6+ from the PBX model drop-down list.
5. In the Connection method field select Listen for connections from PBX from the drop-down list.
6. Leave the Host field blank.
7. In the Port field enter in 9000.
8. Finally, click on the Save button.