These instructions help you configure your Panasonic ICX/S-ICX phone system to work with TIM PlusEnterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
| Pbxsummary | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
|
| HTML |
|---|
<p>These instructions should assist in configuring your Panasonic ICX/S-ICX to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output: </b> Panasonic <a id="Configure the SMDR output"></a> |
Configuring the SMDR output
The Panasonic ICX/S-ICX
...
phone system sends
...
SMDR
...
information
...
via
...
a
...
serial
...
connection.
...
You
...
need
...
to
...
directly
...
connect
...
a
...
serial
...
cable
...
from
...
the Panasonic ICX/S-ICX
...
phone system to
...
the
...
PC
...
that
...
netpbx is
...
installed
...
and
...
running
...
on.
...
For more information about the output and configuration of your SMDR data, please contact your system maintainer.
| HTML |
|---|
<a id="Install NetPBX"></a> |
Installing NetPBX
The Panasonic ICX/S-ICX phone system sends SMDR information via a serial connection. To collect the call logging data from the serial port and send it to TIM Enterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:
| HTML |
|---|
<a id="Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
- Click on the tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select Panasonic ICX S-ICX from the Data format list and tick the
box, as shown below:Keywordmacro Label Keep a local backup of data Screenshotmacro Border false URL /download/attachments/3801113/panasonic_icx_1.png - Click on the tab and select No connection required from the Connection method list.
- Click on the button to apply the settings.
Screenshotmacro Border false URL /download/attachments/3801113/panasonic_icx_2.png