Avaya Norstar

<p>These instructions should assist in configuring your Avaya Norstar to 
work with TIM Enterprise. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd"><b>Serial Output: </b>
				The Avaya Norstar requires a CLI2 box. If you don't have one you should speak to your system maintainer to purchase one. Avaya Norstar PBX sends SMDR information via a serial connection. 
				You will need to directly connect a serial cable from the CLI2 box to the PC that NetPBX is installed and running on.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Cable configuration</b></td>
			<td class="confluenceTd">Null-modem/Crossover.
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring your CDR</h2>

<p>Below you will find instructions on how to configure your Avaya Norstar
 to output CDR to TIM Enterprise. You will need to do this from a system
 programming phone:</p>

<ol>
	<li>On your programming phone, press the <span class="button no_margin">Feature</span> key and then <span class="button no_margin">9</span><span class="button no_margin">*</span>
	<span class="button no_margin">2</span> to access the CLI menu.</li>
	<li>Press <span class="button no_margin">Next</span> and you will see <span class="reference">Printer</span> and the current baud rate that the data is sent. If want to change this, select 
	<span class="button no_margin">Change</span> and select the new baud rate.</li>
	<li>Press <span class="button no_margin">Next</span> and you will see <span class="reference">Format</span>. Select <span class="button no_margin">Change</span> and set it to <span class="keyword">Norstar</span>.</li>
	<li>Press <span class="button no_margin">Next</span> and you will see <span class="reference">Report</span>. Please leave this as the default which is <span class="keyword">All</span>.</li>
	<li>Now press the <span class="button no_margin">Rls</span> button as the programming is complete.</li>
</ol>

<h2>Configuring TIM Enterprise</h2>

<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Avaya Norstar:</p>

<ol>
	<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Avaya Norstar'.</li>
	<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
	<li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Avaya Norstar</span> from the PBX model list.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/avaya_norstar_1.png" alt="Avaya Norstar" />
	<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/avaya_norstar_2.png" alt="Avaya Norstar" />
</ol>