You are viewing an old version of this page. View the current version.
Compare with Current ·
View Page History
What is a site?
A Site object is normally used to represent a designated office branch within your organisation.
 | Divisions, Cost Centres, Group and Sites are very similar and can be used interchangeably to better reflect the internal structure of your company. |
Adding a site
To add a site to the system, drill-down to the Directory level where you want to add the group, and click on the New object tab, as shown below:
In the new window that opens, select the Site object from the Organisation unit list, enter a relevant name and click on the button, as shown below:
| There is no limit to the number of sites you can add to the Directory. |
Configuring a site
To configure a site, locate the object in the Directory, click on it and select Properties from the drop-down list, as shown below:
A new window will open, where you can configure the general properties of the site, such as name, email address, ID etc, as shown below:
Additional options are available, allowing you to exclude users within this site from call statistics or from being logged or recorded.
| Option | Description |
|---|---|
| Do not log | Calls for this site will not be logged by TIM Enterprise. In addition, if integrated call recording is in use, no audio recordings will be available. |
| Exclude users in this group from call statistics | Collection of statistics will not be performed for this site. |
| Do not record calls | Calls for this site will not be recorded, if integrated call recording is in use. |
What is a Site?
If your organisation is made up of a number of different sites, select this organisational unit and place it in the directory in a position that replicates your actual organisational structure. For example, if you classify Site as an actual location, simply name each site accordingly and place all cost centres, groups, department and extensions underneath as shown below:
A site may contain any number of sub-groups or sub-sites. Each of these can also contain any number of sub-divisions.
 | NOTE: Divisions, Cost Centres, Groups and Sites are very similar and almost interchangeable. Simply use the icons best suited to reflect your actual organisational structure. |
Adding a Site
To add a Site to the Directory, simply select form the Organisation unit list and give it a name that represents its location e.g. "London" as shown below. Then click to put it in to your Directory.
There are no limits to the amount of Sites you can add. As there is no limit to the depth of the hierarchy within TIM Enterprise, you may add Sites within Sites. You simply select Site, give it a name and add it.
Your Sites will appear in the Directory as follows:
