Unify OpenScape Business - IP connection

These instructions help you configure your Unify OpenScape Busines phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Plus establishes a TCP connection to this PBX.

Support Files

  Unify OpenScape Business.TDS
  Unify OpenScape Business.TDT

Required Tasks

  Configure the SMDR output
  Configure TIM Plus

Configuring the SMDR output

Enabling the SMDR output

Follow the instructions below to configure the SMDR output in your phone system. These instructions are taken from the Unify OpenScape Business manual:

1. Log on to OpenScape Business Assistant and click on Setup -> Wizards -> Central Telephony, as shown below:
   
   
2. Click Edit to start the Call Detail Recording wizard.
3. In the new window that opens, tick the Activate Call Charge Recording to enable the CDR output, as shown below:
   
   

By default, the Unify OpenScape Business phone system send its SMDR output via HTTPS. To send the data via a TCP connection, follow the steps below:

1. Log on to OpenScape Business Assitant with Expert profile
2. Click on Telephony Server -> Basic Settings in the navigation tree.
3. Click on  Basic Settings -> Call charges -> Call charges output format
4. In the CDR system section, select LAN-TCP-Client  from the drop-down list
5. In the TCP-Client field, enter the IP address of the PC running TIM Plus and the port number you want to use for the output, as shown in the screenshot below:
   
   
   
   

Configuring TIM Plus

Follow the steps below to configure TIM Plus to collect SMDR data from your telephone system:

1. Click on the Directory tab.
2. Choose the site you want to configure and click Properties.
   
   
3. In the Site Properties window, select Unify OpenScape Business from the PBX model drop-down list.
4. In the Connection method field, select Actively connect to PBX from the drop-down list.
5. In the Host field, enter the IP address of your telephone system.
6. In the Port field, enter the port number configured in your telephone system.
7. Leave the Username and Password fields blank.
8. In the Connection script field, select Unify OpenScape Business from the drop-down list.
9. Click on the Save button to apply the settings.