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Introduction
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Understanding the Results
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The web format allows for complete flexibility when viewing this report. All headers are clickable allowing you re-arrange the report layout in seconds to sort the calls in ascending or decending order based on the header clicked.
To view details of any filters or selection parameters used in creating this report, simply click on the About this report on the top right of the page.
If you would like to go back and view any report for a larger section of the organisation, simply click on the appropriate link in the breadcrumb as shown below:
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