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These instructions should assist in configuring your Mitel SX50 to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.
Connection information | Description |
---|---|
Connection type | Serial Output: Mitel SX50 PBX sends SMDR information via a serial connection. You will need to directly connect a serial cable from the SX50 PBX to the PC that NetPBX is installed and running on. |
Cable configuration | Straight-through. |
Configuring your SMDR
By default the Mitel SX50 doesn't have SMDR enabled. To enable SMDR for the Mitel SX50 you need to follow the steps below:
- Access the programming interface.
- Within the programming interface you need to access .
- Access Command 100, register 14.
- You will be presented with four options. You need to enable Enabled for both incoming and outgoing trunk calls.
- Make sure that SMDR is enabled in all of your 'Class of Services (Command 121-129)' and trunk groups (Command 151-156).
Configuring TIM Enterprise
Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Mitel SX50:
- Browse to TIM Enterprise as normal and login with your credentials.
- Click on the tab.
- Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Mitel SX50'.
- Left-click on it and select .
- From the Mitel SX50 from the PBX model list. settings tab select
- In the No connection required from the Connection method list. tab select
- Finally, click on the button.
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